[[ PRIVACY POLICY ]]
Last updated: September 18, 2025
[[ DATA CONTROLLER ]]
Company: Dreamcatcher 3D Limited
Address: Suite 29A, 3/F, 23 Wharf Street, London, England SE8 3GG
Email: info@dreamcatcher3d.co.uk
Phone: +44 7934 955915
[[ DATA WE COLLECT ]]
Personal Information
- • Name and contact details (email, phone, address)
- • Property information and preferences
- • Communication records and inquiries
- • Payment and billing information
Technical Information
- • IP address and location data
- • Browser type and device information
- • Website usage and analytics data
- • Cookies and similar technologies
[[ LEGAL BASIS FOR PROCESSING ]]
[[ HOW WE USE YOUR DATA ]]
Service Delivery
- • Process 3D scanning requests
- • Generate property reports
- • Manage Golden-House.UK platform
- • Provide customer support
Communication
- • Respond to inquiries
- • Send service updates
- • Marketing (with consent)
- • WhatsApp communications
[[ DATA SHARING ]]
We may share your data with:
[[ YOUR GDPR RIGHTS ]]
Access & Control
- • Access your personal data
- • Rectify inaccurate data
- • Erase your data
- • Restrict processing
Additional Rights
- • Data portability
- • Object to processing
- • Withdraw consent
- • Lodge complaints
To exercise these rights, contact us at info@dreamcatcher3d.co.uk
[[ DATA RETENTION ]]
Customer Data: Retained for 6 years after last contact
Analytics Data: Retained for 26 months
Marketing Data: Until consent is withdrawn
Legal Obligations: As required by applicable law
[[ INTERNATIONAL TRANSFERS ]]
Some of our service providers may be located outside the EEA. We ensure appropriate safeguards are in place through:
- • Standard Contractual Clauses
- • Adequacy decisions by the European Commission
- • Certification schemes and codes of conduct
[[ COMPLAINTS ]]
If you have concerns about our data processing, contact us first. You also have the right to lodge a complaint with:
UK Information Commissioner's Office (ICO)
Website: ico.org.uk | Phone: 0303 123 1113
[[ POLICY UPDATES ]]
We may update this policy periodically. Changes will be posted on our website with an updated date. Significant changes will be communicated directly to you.